Tiancheng Zhixian (Shenzhen) Technology Co., Ltd.
Tiancheng Zhixian (Shenzhen) Technology Co., Ltd.
About Us

FAQs

Q

Can I transfer the money to you then you pay to other supplier?

A

Unfortunately, that is not acceptable. We need to deal directly with the official company to protect our rights and interests.

Q

Can I delivery the goods from other supplier to your factory? Then load together?

A

We can support toll manufacturing. You are welcome to send materials from other suppliers to our factory for processing.

Q

When will you leave your factory and to have your spring festival holidays?

A

Generally, we observe national statutory holidays. However, in case of urgent shipment requests, we can coordinate with our staff to shorten the holidays and do our best to accommodate our customers' needs.

Q

How long it takes you to provide the designing options for us?

A

Once we fully understand your detailed requirements, we can complete the design within one week and provide samples for testing within four weeks.

Q

Can you can design the equipment according to our size?

A

We can design products according to your specific needs, provide professional customization services, and offer relevant recommendations for your applications.

Q

Which certificate do you have for your equipment?

A

We are certified with ISO 9001, ISO 13485, IATF 16949, and other relevant quality standards.

Q

How can I to be your agent in my country?

A

If you have relevant industry clients, you are more than welcome to become our regional agent. We will fully support you in developing the local market.

Q

Where is your factory located?

A

Our factory is located in Pingshan District, Shenzhen, China.

Q

If OEM is acceptable?

A

For industrial display products, we offer OEM services to our customers.

Q

Do you provide sample? Free or charge?

A

We can provide samples for testing, which are subject to a sample fee. However, this fee will be refunded to you once a bulk order is placed.

Q

What is your MOQ?

A

For mass production, the MOQ depends on the raw materials used. Under normal circumstances, we can accept an MOQ of 200.

Q

Are you a trading company or a manufacturer?

A

We are not a trading company; we are manufacturer with our own factory and equipment.

Q

How many production lines in your factory?

A

We have two complete touch screen production lines, which allows us to handle the entire manufacturing process in-house.

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